General Support

{"xsrfToken":"3a2db83f9d23c0307f7daefc2edf09b6ecc15a7e_lout","branding":{"id":"14","key":"support","name":"General Support","portalBaseUrl":"/servicedesk/customer/portal/14","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/14/46","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#0a615d","headerLinkHoverBGColor":"#0a615d","headerBadgeColor":"#0a615d"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/8a3536b3-bfbf-4d40-97ee-55ec805879fd/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyMGJmMmY1NC1kODI1LTQwMTUtYjczYy0xMTRkNDIyZjliYzMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjhhMzUzNmIzLWJmYmYtNGQ0MC05N2VlLTU1ZWM4MDU4NzlmZCI6WyJyZWFkIl19LCJleHAiOjE3ODY2MzM1NTgsIm5iZiI6MTc4NjYzMjk1OH0.yx055-tFeKuRqyJJsmCm5vcs04Jhq-QcUqhHK_UxmgI&client=20bf2f54-d825-4015-b73c-114d422f9bc3&mode=fit","logoId":"8a3536b3-bfbf-4d40-97ee-55ec805879fd","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Decadis apps support portal!","sharedPortalName":"Decadis apps support","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"fi-FI":{"localeDisplayName":"Finnish (Finland)"},"hu-HU":{"localeDisplayName":"Hungarian (Hungary)"},"de-DE":{"localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Welcome to the Decadis apps support portal!","sharedPortalName":"Decadis apps support","localeDisplayName":"English (United States)"},"ko-KR":{"localeDisplayName":"Korean (South Korea)"},"pt-BR":{"localeDisplayName":"Portuguese (Brazil)"},"sk-SK":{"localeDisplayName":"Slovak (Slovakia)"},"es-ES":{"localeDisplayName":"Spanish (Spain)"},"en":{"localeDisplayName":"English"},"no-NO":{"localeDisplayName":"Norwegian (Norway)"},"zh-CN":{"localeDisplayName":"Chinese (China)"},"it-IT":{"localeDisplayName":"Italian (Italy)"},"ru-RU":{"localeDisplayName":"Russian (Russia)"},"is-IS":{"localeDisplayName":"Icelandic (Iceland)"},"pl-PL":{"localeDisplayName":"Polish (Poland)"},"nl-NL":{"localeDisplayName":"Dutch (Netherlands)"},"ro-RO":{"localeDisplayName":"Romanian (Romania)"},"sv-SE":{"localeDisplayName":"Swedish (Sweden)"},"da-DK":{"localeDisplayName":"Danish (Denmark)"},"et-EE":{"localeDisplayName":"Estonian (Estonia)"},"en-UK":{"localeDisplayName":"English (UK)"},"cs-CZ":{"localeDisplayName":"Czech (Czechia)"},"fr-FR":{"localeDisplayName":"French (France)"},"ja-JP":{"localeDisplayName":"Japanese (Japan)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#135b64","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/629937c3-c94a-4013-a2c5-7b0f9ae42c6e/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyMGJmMmY1NC1kODI1LTQwMTUtYjczYy0xMTRkNDIyZjliYzMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjYyOTkzN2MzLWM5NGEtNDAxMy1hMmM1LTdiMGY5YWU0MmM2ZSI6WyJyZWFkIl19LCJleHAiOjE3ODY2MzM1NTgsIm5iZiI6MTc4NjYzMjk1OH0.VnZNNkhzzSI7c7r7vVCdsDsvgMscgOAyVn6V17i7iGA&client=20bf2f54-d825-4015-b73c-114d422f9bc3&height=300&mode=fit","bannerMediaApiFileId":"629937c3-c94a-4013-a2c5-7b0f9ae42c6e","useDefaultBanner":false,"isBannerAvailable":true,"topBarColor":"#ffffff","topBarTextColor":"#ffffff","hasTopBarBeenSplit":true},"portal":{"id":"14","key":"support","projectId":11302,"serviceDeskId":14,"name":"General Support","description":"<p>Welcome! You can raise a General Support request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/14","onlyPortal":false,"reqTypes":[{"id":"177","name":"General App Support & Feedback","descriptionHtml":"","callToAction":"General App Support & Feedback","introHtml":"","icon":11407,"iconUrl":"https://decadis-apps.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11407","groups":[21],"key":""},{"id":"127","name":"Mail","descriptionHtml":"","callToAction":"Mail","introHtml":"<p>Don't see what you're looking for? Select this option and we'll try to help.</p>","icon":13303,"iconUrl":"https://decadis-apps.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13303","groups":[],"key":""}],"reqGroups":[{"id":21,"name":"General"}],"orderMapping":{"21":[177]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":14,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SUPPORT","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyMGJmMmY1NC1kODI1LTQwMTUtYjczYy0xMTRkNDIyZjliYzMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC11c2VyLWNvbGxlY3Rpb24tLTE0ODg4ODA1MSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6dXBsb2FkOioiOlsicmVhZCIsImNyZWF0ZSIsInVwZGF0ZSJdLCJ1cm46ZmlsZXN0b3JlOmNodW5rOioiOlsicmVhZCIsImNyZWF0ZSJdfSwiZXhwIjoxNzg2NjM0MTU4LCJuYmYiOjE3ODY2MzI5NTgsImFub25JZCI6ImFub24tdXNlciIsImh0dHBzOi8vaWQuYXRsYXNzaWFuLmNvbS9hcHBBY2NyZWRpdGVkIjpmYWxzZX0.kcKBKOUvIlDYPQd7CuFx8U2cCl1KXVDoGPgrpneUZwk","targetCollection":"upload-user-collection--148888051","endpointUrl":"https://api.media.atlassian.com","clientId":"20bf2f54-d825-4015-b73c-114d422f9bc3","tokenDurationInMins":20}},"sharedPortal":{"name":"Decadis apps support","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://decadis-apps.atlassian.net/wiki","kbLinkDomainURLs":["https://decadis-apps.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=decadis-apps","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"3a2db83f9d23c0307f7daefc2edf09b6ecc15a7e_lout","baseUrl":"https://decadis-apps.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://decadis-apps.atlassian.net","onDemand":true,"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"20bf2f54-d825-4015-b73c-114d422f9bc3","fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"6b794fe3154d46a3953a3fef1c5c046e","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","customerAccountAvailabilty":"JSM_AND_JCS","baseUrlCSM":"https://decadis-apps.atlassian.net","edition":"premium","anonymousEnabled":true,"requestIntroEnabled":true}