{"xsrfToken":"642593d8c85b7d05ea6911c2e54f3fa37e7676df_lout","branding":{"id":"17","key":"spad","name":"Space Admin for Confluence","portalBaseUrl":"/servicedesk/customer/portal/17","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/17/40","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#315d61","headerLinkHoverBGColor":"#315d61","headerBadgeColor":"#315d61"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/2a945843-4228-4367-80e0-e2447dd6f6d4/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyMGJmMmY1NC1kODI1LTQwMTUtYjczYy0xMTRkNDIyZjliYzMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjJhOTQ1ODQzLTQyMjgtNDM2Ny04MGUwLWUyNDQ3ZGQ2ZjZkNCI6WyJyZWFkIl19LCJleHAiOjE3NDQwODc0NTQsIm5iZiI6MTc0NDA4Njg1NH0.kyxtErdbXgiZV5OTkmHPjvzf9JPWsPvn2Lo3F_6Hv8c&client=20bf2f54-d825-4015-b73c-114d422f9bc3&mode=fit","logoId":"2a945843-4228-4367-80e0-e2447dd6f6d4","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Decadis apps support portal!","sharedPortalName":"Decadis apps support","userInitialAnnouncementHeader":"⚠️ JWT Cloud: Potential workflow issues due to \"New Issue Transition Experience\"","userInitialAnnouncementMessageWiki":"<p>Atlassian has introduced a change with the <em>New Issue Transition Experience</em>, which may affect <b>conditions and validators involving text (multi-line) / paragraph fields</b>. For more details, please visit this <a href=\"https://apps.decadis.net/display/JWTCLOUD/FAQs#expand-ChangestotextfieldmultilineintheJiraCloudNewissuetransitionexperience\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">link</a> .</p>\n<p>If you experience any issues, feel free to open a support ticket.</p>\n<p>Thank you for your understanding!</p>","translations":{"fi-FI":{"localeDisplayName":"Finnish (Finland)"},"hu-HU":{"localeDisplayName":"Hungarian (Hungary)"},"de-DE":{"localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Welcome to the Decadis apps support portal!","sharedPortalName":"Decadis apps support","announcementHeader":"⚠️ JWT Cloud: Potential workflow issues due to \"New Issue Transition Experience\"","announcementMessage":"Atlassian has introduced a change with the _New Issue Transition Experience_, which may affect *conditions and validators involving text (multi-line) / paragraph fields*. For more details, please visit this [link|https://apps.decadis.net/display/JWTCLOUD/FAQs#expand-ChangestotextfieldmultilineintheJiraCloudNewissuetransitionexperience] . \n\nIf you experience any issues, feel free to open a support ticket.\n\nThank you for your understanding!","localeDisplayName":"English (United States)"},"ko-KR":{"localeDisplayName":"Korean (South Korea)"},"pt-BR":{"localeDisplayName":"Portuguese (Brazil)"},"sk-SK":{"localeDisplayName":"Slovak (Slovakia)"},"es-ES":{"localeDisplayName":"Spanish (Spain)"},"en":{"localeDisplayName":"English"},"no-NO":{"localeDisplayName":"Norwegian (Norway)"},"zh-CN":{"localeDisplayName":"Chinese (China)"},"it-IT":{"localeDisplayName":"Italian (Italy)"},"ru-RU":{"localeDisplayName":"Russian (Russia)"},"is-IS":{"localeDisplayName":"Icelandic (Iceland)"},"pl-PL":{"localeDisplayName":"Polish (Poland)"},"nl-NL":{"localeDisplayName":"Dutch (Netherlands)"},"ro-RO":{"localeDisplayName":"Romanian (Romania)"},"sv-SE":{"localeDisplayName":"Swedish (Sweden)"},"da-DK":{"localeDisplayName":"Danish (Denmark)"},"et-EE":{"localeDisplayName":"Estonian (Estonia)"},"en-UK":{"localeDisplayName":"English (UK)"},"cs-CZ":{"localeDisplayName":"Czech (Czechia)"},"fr-FR":{"localeDisplayName":"French (France)"},"ja-JP":{"localeDisplayName":"Japanese (Japan)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#427c82","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/fd34994e-c384-467d-80e5-4affe14ce66d/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyMGJmMmY1NC1kODI1LTQwMTUtYjczYy0xMTRkNDIyZjliYzMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmZkMzQ5OTRlLWMzODQtNDY3ZC04MGU1LTRhZmZlMTRjZTY2ZCI6WyJyZWFkIl19LCJleHAiOjE3NDQwODc0NTQsIm5iZiI6MTc0NDA4Njg1NH0.Si-mS99ZtIf-2R6GivPAaK0AnYzgOCTAbH8S3P2XsGs&client=20bf2f54-d825-4015-b73c-114d422f9bc3&height=300&mode=fit","bannerMediaApiFileId":"fd34994e-c384-467d-80e5-4affe14ce66d","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"17","key":"spad","projectId":11305,"serviceDeskId":17,"name":"Space Admin for Confluence","description":"<p>Welcome! You can raise a Space Admin for Confluence request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/17","reqTypes":[{"id":"150","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":14721,"iconUrl":"https://decadis-apps.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14721","groups":[27],"key":""},{"id":"151","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll try to help.</p>","icon":14722,"iconUrl":"https://decadis-apps.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14722","groups":[27],"key":""},{"id":"148","name":"Report a bug","descriptionHtml":"<p>We love to help you but we need your help!</p>","callToAction":"Report a bug","introHtml":"<p>Please report any problems you're experiencing. If possible, please attach a screen shot to speed up problem analysis.</p>","icon":14723,"iconUrl":"https://decadis-apps.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14723","groups":[27],"key":""},{"id":"149","name":"Suggest an improvement or request a new feature","descriptionHtml":"","callToAction":"Suggest an improvement or request a new feature","introHtml":"<p>Please submit your ideas for improving or adding a new feature</p>","icon":14724,"iconUrl":"https://decadis-apps.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14724","groups":[27],"key":""},{"id":"152","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":14725,"iconUrl":"https://decadis-apps.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14725","groups":[27],"key":""}],"reqGroups":[{"id":27,"name":"General"}],"orderMapping":{"27":[152,149,148,150,151]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":17,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SPAD","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyMGJmMmY1NC1kODI1LTQwMTUtYjczYy0xMTRkNDIyZjliYzMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTExMzA1IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDQwODgwNTQsIm5iZiI6MTc0NDA4Njg1NH0.-ZSWQEIkq5O1d_oomh5lK6jatpeWsbareYM7Xh38Hw0","targetCollection":"upload-project-11305","endpointUrl":"https://api.media.atlassian.com","clientId":"20bf2f54-d825-4015-b73c-114d422f9bc3","tokenDurationInMins":20}},"reqCreate":{"id":148,"projectId":11305,"form":{"name":"Report a bug","descriptionHtml":"<p>We love to help you but we need your help!</p>","callToAction":"Report a bug","intro":"<p>Please report any problems you're experiencing. If possible, please attach a screen shot to speed up problem analysis.</p>","instructions":"<p>We love to help you but we need your help!</p>","icon":14723,"iconUrl":"https://decadis-apps.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14723","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"Summarize the bug briefly.","descriptionHtml":"<p>Summarize the bug briefly.</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Description","description":"Please describe your problem or request in detail. Log file entries can help us to quickly troubleshoot your problem. Use our app [Last Log for Confluence|https://marketplace.atlassian.com/1216685] to search through relevant log files directly in your Confluence administration interface!","descriptionHtml":"<p>Please describe your problem or request in detail. Log file entries can help us to quickly troubleshoot your problem. Use our app <a href=\"https://marketplace.atlassian.com/1216685\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Last Log for Confluence</a> to search through relevant log files directly in your Confluence administration interface!</p>","required":false,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"multiselect","jiraFieldType":"versions","fieldId":"versions","fieldConfigId":"","label":"Affects Version/s","description":"Please choose the (affected) version.","descriptionHtml":"<p>Please choose the (affected) version.</p>","required":false,"displayed":true,"presetValues":[],"values":[{"value":"17728","label":"2.2.0","selected":false,"children":[]},{"value":"17800","label":"2.2.1","selected":false,"children":[]},{"value":"17906","label":"2.2.2","selected":false,"children":[]},{"value":"18102","label":"2.3.0","selected":false,"children":[]},{"value":"18200","label":"2.3.1","selected":false,"children":[]},{"value":"18400","label":"2.3.2","selected":false,"children":[]},{"value":"18405","label":"2.3.3","selected":false,"children":[]},{"value":"18634","label":"2.3.4","selected":false,"children":[]},{"value":"18642","label":"2.3.5","selected":false,"children":[]},{"value":"18648","label":"2.3.6","selected":false,"children":[]},{"value":"18663","label":"2.3.7","selected":false,"children":[]},{"value":"18666","label":"2.4.0","selected":false,"children":[]},{"value":"18675","label":"2.4.2","selected":false,"children":[]},{"value":"18682","label":"2.4.3","selected":false,"children":[]},{"value":"18720","label":"2.4.4","selected":false,"children":[]}]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10912","fieldConfigId":"11413","label":"SEN-Number","description":"Please enter the SEN-Number of your app license.","descriptionHtml":"<p>Please enter the SEN-Number of your app license.</p>","required":false,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10910","fieldConfigId":"11411","label":"Application Version","description":"Please tell us your Jira version the problem appeared on.","descriptionHtml":"<p>Please tell us your Jira version the problem appeared on.</p>","required":false,"displayed":true,"presetValues":[]},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"Add attachment(s) to your request.","descriptionHtml":"<p>Add attachment(s) to your request.</p>","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/17/create/148","requestValidateBaseUrl":"/servicedesk/customer/portal/17/validate/148","calendarParams":{"firstDay":0,"date":"2025-04-08T06:34:14+0200","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":true,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyMGJmMmY1NC1kODI1LTQwMTUtYjczYy0xMTRkNDIyZjliYzMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTExMzA1IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDQwODgwNTQsIm5iZiI6MTc0NDA4Njg1NH0.-ZSWQEIkq5O1d_oomh5lK6jatpeWsbareYM7Xh38Hw0","targetCollection":"upload-project-11305","endpointUrl":"https://api.media.atlassian.com","clientId":"20bf2f54-d825-4015-b73c-114d422f9bc3","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=decadis-apps","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"642593d8c85b7d05ea6911c2e54f3fa37e7676df_lout","baseUrl":"https://decadis-apps.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://decadis-apps.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"314572800","gravatarEnabled":false,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"20bf2f54-d825-4015-b73c-114d422f9bc3","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"9e61ded1fb3b4aef934a5569af6be38c","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}