Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
We are discontinuing development and support for our monday apps effective 26 February 2026. Existing customers will receive full support until the end of their current entitlement period.
Batch Hero for monday.com
Welcome! You can raise a Batch Hero for monday request using the options provided.
Suggest an improvement or request a new feature
Please submit your ideas for improving or adding a new feature
Required fields are marked with an asterisk*
{"xsrfToken":"d1b8d8e81591331b4fd127b54f433cc7e0009397_lout","branding":{"id":"44","key":"batchmon","name":"Batch Hero for monday.com","portalBaseUrl":"/servicedesk/customer/portal/44","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/44/47","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#1367a1","headerLinkHoverBGColor":"#1367a1","headerBadgeColor":"#1367a1"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/8a3536b3-bfbf-4d40-97ee-55ec805879fd/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyMGJmMmY1NC1kODI1LTQwMTUtYjczYy0xMTRkNDIyZjliYzMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjhhMzUzNmIzLWJmYmYtNGQ0MC05N2VlLTU1ZWM4MDU4NzlmZCI6WyJyZWFkIl19LCJleHAiOjE3NzEwMjQ2MjUsIm5iZiI6MTc3MTAyNDAyNX0.Os89ZqbJ_S5XKKDhso2CrYIsI-4rm2pWaEbPM3yIIm4&client=20bf2f54-d825-4015-b73c-114d422f9bc3&mode=fit","logoId":"8a3536b3-bfbf-4d40-97ee-55ec805879fd","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Decadis apps support portal!","sharedPortalName":"Decadis apps support","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"fi-FI":{"localeDisplayName":"Finnish (Finland)"},"hu-HU":{"localeDisplayName":"Hungarian (Hungary)"},"de-DE":{"localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Welcome to the Decadis apps support portal!","sharedPortalName":"Decadis apps support","localeDisplayName":"English (United States)"},"ko-KR":{"localeDisplayName":"Korean (South Korea)"},"pt-BR":{"localeDisplayName":"Portuguese (Brazil)"},"sk-SK":{"localeDisplayName":"Slovak (Slovakia)"},"es-ES":{"localeDisplayName":"Spanish (Spain)"},"en":{"localeDisplayName":"English"},"no-NO":{"localeDisplayName":"Norwegian (Norway)"},"zh-CN":{"localeDisplayName":"Chinese (China)"},"it-IT":{"localeDisplayName":"Italian (Italy)"},"ru-RU":{"localeDisplayName":"Russian (Russia)"},"is-IS":{"localeDisplayName":"Icelandic (Iceland)"},"pl-PL":{"localeDisplayName":"Polish (Poland)"},"nl-NL":{"localeDisplayName":"Dutch (Netherlands)"},"ro-RO":{"localeDisplayName":"Romanian (Romania)"},"sv-SE":{"localeDisplayName":"Swedish (Sweden)"},"da-DK":{"localeDisplayName":"Danish (Denmark)"},"et-EE":{"localeDisplayName":"Estonian (Estonia)"},"en-UK":{"localeDisplayName":"English (UK)"},"cs-CZ":{"localeDisplayName":"Czech (Czechia)"},"fr-FR":{"localeDisplayName":"French (France)"},"ja-JP":{"localeDisplayName":"Japanese (Japan)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#135b64","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/fd34994e-c384-467d-80e5-4affe14ce66d/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyMGJmMmY1NC1kODI1LTQwMTUtYjczYy0xMTRkNDIyZjliYzMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmZkMzQ5OTRlLWMzODQtNDY3ZC04MGU1LTRhZmZlMTRjZTY2ZCI6WyJyZWFkIl19LCJleHAiOjE3NzEwMjQ2MjUsIm5iZiI6MTc3MTAyNDAyNX0.u4oAe-ZgqnfCF6uNpMnNTltvkpWDSHvSsQJWfjg-CCo&client=20bf2f54-d825-4015-b73c-114d422f9bc3&height=300&mode=fit","bannerMediaApiFileId":"fd34994e-c384-467d-80e5-4affe14ce66d","useDefaultBanner":false,"isBannerAvailable":true,"topBarColor":"#ffffff","topBarTextColor":"#ffffff","hasTopBarBeenSplit":true},"portal":{"id":"44","key":"batchmon","projectId":11716,"serviceDeskId":44,"name":"Batch Hero for monday.com","description":"<p>Welcome! You can raise a Batch Hero for monday request using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/44","reqTypes":[{"id":"303","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll try to help.</p>","icon":14771,"iconUrl":"https://decadis-apps.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14771","groups":[62],"key":""},{"id":"304","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Please report any problems you're experiencing. If possible, please attach a screen shot to speed up problem analysis.</p>","icon":14772,"iconUrl":"https://decadis-apps.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14772","groups":[62],"key":""},{"id":"305","name":"Suggest an improvement or request a new feature","descriptionHtml":"","callToAction":"Suggest an improvement or request a new feature","introHtml":"<p>Please submit your ideas for improving or adding a new feature</p>","icon":14773,"iconUrl":"https://decadis-apps.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14773","groups":[62],"key":""},{"id":"306","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":14774,"iconUrl":"https://decadis-apps.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14774","groups":[62],"key":""},{"id":"302","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":14775,"iconUrl":"https://decadis-apps.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14775","groups":[],"key":""}],"reqGroups":[{"id":62,"name":"General"}],"orderMapping":{"62":[306,305,304,303]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":44,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"BATCHMON","userLanguageHeader":"Discontinuation of monday apps","userLanguageMessageWiki":"<p>We are discontinuing development and support for our monday apps effective 26 February 2026. Existing customers will receive full support until the end of their current entitlement period.</p>","defaultLanguageHeader":"Discontinuation of monday apps","defaultLanguageMessage":"We are discontinuing development and support for our monday apps effective 26 February 2026. Existing customers will receive full support until the end of their current entitlement period.","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyMGJmMmY1NC1kODI1LTQwMTUtYjczYy0xMTRkNDIyZjliYzMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMTcxNiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl19LCJleHAiOjE3NzEwMjUyMjUsIm5iZiI6MTc3MTAyNDAyNSwiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.-SqTZjs-sxSbRtBA9Jl30mvSpw8bv8crCCUlgXrgjH0","targetCollection":"upload-project-11716","endpointUrl":"https://api.media.atlassian.com","clientId":"20bf2f54-d825-4015-b73c-114d422f9bc3","tokenDurationInMins":20}},"reqCreate":{"id":305,"projectId":11716,"issueType":{"id":"2","name":"New Feature"},"form":{"name":"Suggest an improvement or request a new feature","descriptionHtml":"","callToAction":"Suggest an improvement or request a new feature","intro":"<p>Please submit your ideas for improving or adding a new feature</p>","instructions":"","icon":14773,"iconUrl":"https://decadis-apps.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14773","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"Please enter short summary.","descriptionHtml":"<p>Please enter short summary.</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Description","description":"Please enter a more detailed description of the improvement/new feature.","descriptionHtml":"<p>Please enter a more detailed description of the improvement/new feature.</p>","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:url","fieldId":"customfield_11700","fieldConfigId":"12304","label":"Instance URL","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"Add attachment(s) to your request.","descriptionHtml":"<p>Add attachment(s) to your request.</p>","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/44/create/305","requestValidateBaseUrl":"/servicedesk/customer/portal/44/validate/305","calendarParams":{"firstDay":0,"date":"2026-02-14T00:07:05+0100","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":true,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyMGJmMmY1NC1kODI1LTQwMTUtYjczYy0xMTRkNDIyZjliYzMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMTcxNiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl19LCJleHAiOjE3NzEwMjUyMjUsIm5iZiI6MTc3MTAyNDAyNSwiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.-SqTZjs-sxSbRtBA9Jl30mvSpw8bv8crCCUlgXrgjH0","targetCollection":"upload-project-11716","endpointUrl":"https://api.media.atlassian.com","clientId":"20bf2f54-d825-4015-b73c-114d422f9bc3","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}